Job Details

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Services Architect

Post Date : 2018-01-08 Our IT/E-Business client is looking for a Services Architect to join they team in Hong Kong.

Job Reference : MHK-13411
Industry : IT/E-Business
Salary Range : Negotiable
Job Location : Hong Kong
Employment Type : Permanent
Qualification : F.5 or above

Job Responsibilities

  • Interact with International and/or global clients and apply an advanced level of service and market understanding to provide solutions of a high complexity
  • Lead in scope of work determination, services pricing models and analysis of RFP/RFI’s
  • Analyse, understand and document client service requirements and map the required services to existing standard operational services to create an ES Outsource solution for clients using approved cost models
  • Work with the ES Outsourcing pursuit team to define a roadmap and milestones for client engagement, including the transition planning and service delivery team involvement
  • Involved in developing new products and services by working with clients to understand their requirements and with the various Lines of Business (LOB’s), product development and delivery teams to consolidate solution into proposals and of statements of work

Job Requirements

  • University or Bachelor Degree in Information Technology or related disciplines
  • Minimum 10 years of overall experience, with at least 5 years in IT Service Company
  • Knowledge of IT outsourcing is preferred; particularly in the areas of Service Desk, Server and Data Center Management, Infrastructure Monitoring
  • ITIL is a must; PMP and CISSP certification are preferred
  • Excellent client engagement and interpersonal skills
  • Strong presentation and communication skills
  • Displays strong analytical skills and technical capability across range of solutions

Interested parties please send your full resume to AND Personal data collected will be used for recruitment purpose only and all applications will be treated in strict confidence.