Job Details

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Premium Customer Service Officer/Supervisor (Inbound / Outbound Hotline)

 
Post Date : 2018-01-02 Our Telecommunication client is looking for a Premium Customer Service Officer/Supervisor (Inbound / Outbound Hotline) to join they team in Hong Kong.

Job Reference : MHK-13316
Industry : Telecommunication
Salary Range : Negotiable
Job Location : Hong Kong
Employment Type : Permanent
Qualification : F.5 or above
 

Job Responsibilities

  • Handle premium members’ enquiries, reservations and meet & greet arrangements
  • Support and assist members with check-in procedures
  • Uphold a professional work attitude to maximize guest satisfaction
  • Responsible for providing and maintaining a friendly and warm atmosphere through personalized, prompt and efficient guest services at all times
  • Provide necessary support in assignments given by the superiors

Job Requirements

  • Diploma holder or above in Hospitality, Tourism or related disciplines
  • Excellent phone manner, customer service skills and presentation skills
  • Proficient in PC skills (MS Word, Excel and PowerPoint) and Chinese word processing
  • Willing to perform night shift duties including Sat/Sun and Public Holiday
  • Good command of spoken and written English, Cantonese and Mandarin



Interested parties please send your full resume to resume@motivahk.com AND Personal data collected will be used for recruitment purpose only and all applications will be treated in strict confidence.